Welcome Back!
We’re excited to have your dog stay with us again! Thank you for trusting Complete K9 Care with their care. As a quick reminder, please ensure your dog’s food, medications (if applicable), and vaccination records are up to date before arrival.
Returning After One Year?
If it has been more than 12 months since your dog’s last boarding stay, please complete our New Customer Information Form before your reservation. This ensures we have the most current contact information, veterinary details, emergency contacts, feeding instructions, medical history, and behavioural information to provide the safest and highest standard of care.
Book Your Stay
Long-Term Stays (Over 3 Weeks)
For long-term boarding stays of 21 days or more, a 25% deposit of the total estimated stay is required at the time of booking to reserve your dog’s spot; no reservation is confirmed until this deposit is received and the boarding agreement is signed. For stays under 30 days, the remaining balance is due at drop-off. For stays 30 days or longer, the stay is billed in 30-day blocks, and each block must be paid in full at the start of that block. A credit card on file is required for all bookings, but you may pay by cash or e-transfer if arranged ahead of time. Any extra days added during the stay must be paid on or before pick-up, and overdue accounts may be charged late fees. All long-term stays include our enrichment add-on (built into the daily rate at a reduced price) as part of our ethical commitment to your dog’s physical and mental well-being during extended boarding.